Account and access
Login, onboarding, profile details, permissions, and account settings.
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CureX 360 Support
Help for calmer, clearer care.
Get help with your account, medication schedules, reminders, Care Circle, health records, prescriptions, reports, widgets, and other CureX 360 features.
01
What can we help with?
Medicines and reminders
Schedules, dose status, alarms, notifications, widgets, and follow-ups.
Care Circle
Invites, shared health information, member access, and family updates.
Reports and prescriptions
Uploads, processing, report insights, prescription review, and PDF access.
02
Help us resolve it faster
When contacting support, please include:
- Your phone model and iOS or Android version
- The CureX 360 app version
- A short description of what happened
- The steps that caused the problem
- A screenshot, if it does not expose sensitive health information
Please do not email passwords, verification codes, payment details, or sensitive medical documents.
03
Privacy and account requests
Review how CureX 360 handles information or follow the in-app account deletion process.
CureX 360 support is not an emergency service
CureX 360 does not provide medical diagnosis or emergency assistance. If you believe someone is experiencing a medical emergency, contact local emergency services or a qualified healthcare professional immediately.